Terms and Conditions

Effective date: July 2, 2026  |  Last updated: July 2, 2026

These Terms and Conditions (“Terms”) govern your use of the website and services of Climate House (“Climate House,” “Climate House Appliances Repair,” “we,” “us,” or “our”), including our SMS/text messaging program. By using our website or services, or by opting in to receive text messages from us, you agree to these Terms. Please also review our Privacy Policy, which explains how we handle your information.

1. SMS / text messaging program

How you opt in

Consumers opt in to receive text messages from Climate House Appliances Repair by submitting the online form at https://climate-house.com/contact-us/ and checking the box to agree to receive messages. You may also opt in by texting us at (951) 633-9790 or when scheduling a service appointment. By opting in, you agree to receive appointment updates, service notifications, repair scheduling messages, and customer support messages from Climate House Appliances Repair. Message frequency may vary. Consent to receive text messages is not a condition of any purchase.

To opt out, reply STOP to any message. You will receive a final confirmation text and then no further messages will be sent. For help, reply HELP to any message, or contact Climate House at (951) 633-9790 or support@climate-house.com.

Climate House appliances repair Messaging Terms and Conditions

1. The messaging program consists of appointment confirmations, service reminders, technician and dispatch updates, and replies to your inquiries.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. For help, reply HELP to any message, or contact Climate House at (951) 633-9790 or support@climate-house.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy.

2. Data sharing

3. Services, estimates and scheduling

Climate House provides in-home appliance repair and maintenance services. Any quotes or estimates we provide are based on the information available to us at the time and may change once a technician inspects the appliance. Appointment windows are estimates and may be affected by parts availability, scheduling, and factors outside our control. A diagnostic or service-call fee may apply and will be communicated to you before or at the time of service.

4. Payment

Payment for services is due upon completion of the work unless otherwise agreed in writing. Payments may be processed through our booking and payment providers; your payment card details are handled by those providers and their secure payment processors.

5. Warranties and limitation of liability

We stand behind our workmanship, and any warranty on labor or parts will be described to you at the time of service. Parts may also be covered by the manufacturer’s own warranty, which is governed by the manufacturer. To the fullest extent permitted by law, Climate House is not liable for indirect, incidental, or consequential damages arising from your use of our website, services, or messaging program.

6. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Changes are effective when posted on this page.

7. Contact us

If you have any questions about these Terms and Conditions, please contact us: